Curtains Cleaning FAQ

1 .Will my curtains shrink?
Fabric is never completely stable. Fabrics breathe and absorb moisture and resulting in stretching or shrinking. We estimated 5% shrink is possible. Unlike washing, we clean your curtain while they hanged, so we use high extraction cleaning system that extracts back 90% of water back to machine.

2 .Can you get all the mould out?
On most fabrics we can remove mould, but occasionally because of the dyes used in the fabrics, we will only be able to fade the mould stain. Until we test a piece of the material in the curtain we don't know if a curtain is made of a non colour fast material. MasterCleaning tests all curtains before cleaning.

3. Does cleaning affect the colours?
After cleaning we find generally the whites are whiter and colours brighter.

4. How long does it take to clean and dry?
We clean your curtain while they hanged, so our technician will let you know exact time of drying. Cleaning time depends upon how long your curtains are. Normally full length curtain takes 30 to 40 minutes to cleaning and drying times varies depending on the fibre of curtain.

5. Can you remove cat spray, dog urine, wine stains, greasy hand marks, nicotine, and smoke from a fire, road film, and kitchen grease?
Yes. We can also remove many other stains. It is helpful for us to know what has caused the stains on your curtain, so we can treat it well. We can also deodorize the curtains where they have been tainted by smells smoking.

6. How old can the curtains be?
There is no age limit and we have cleaned curtains that were well over 30 years old. Provided the material still has integrity to it then we can wash them.

7. How big can the curtains be?
At Master Cleaning we can handle curtains up to 5.5 meters high and 6.0 meters wide in a normal day. For curtain sizes greater than that please call us 0844 504 6690 .

8. What causes curtains to go mouldy?
The warmth of the sun causes curtains to warm up and to act like a glass house with the result that any bacteria on the material will thrive in the warmth and humidity around the curtain. Moisture on the window does not cause the mould, although it will contribute to the humidity around the curtain when the sun heats it up.

9. Can we put something on the curtain to prevent the mould in the future?
No, but you can help prevent the mould by thoroughly cleaning the windows and frames and then going over the cleaned surfaces bleach or a similar product. Care should be taken not to get these products on curtains or carpets while cleaning, as damage may result. Another tip is to ensure there is plenty of space between the curtain and the wall or frames of curtains. This helps the airflow between curtains and walls and allows the curtains to stay cool and dry.

Contact us & Book Online

If you have any question please Call us now On 0844 504 6690 for more information or make an online booking we’re committed to giving you the best curtains cleaning experience ever!